"CoopEco System," "we," or "us" refers to the Coop-related corporate entities listed in Section 13. This Privacy Policy applies uniformly across all Coop sites, mobile apps, APIs, and connected services.
This Policy explains how we collect, use, disclose, and protect your personal data when you visit or use any Coop service (collectively, the "Services"). It forms part of each platform's Terms & Conditions.
| Category | Examples | Source |
|---|---|---|
| Account data | Name, email, password hash, country, language | You |
| KYC data | Government ID, selfie, proof of address, sanctions/PEP results | You / KYC provider |
| Transaction data | Wallet addresses, bundle purchases, blockchain ledger entries | Blockchain / processor |
| Usage data | IP address, device ID, cookies, clickstream, crash logs | Your device / analytics |
| Marketing prefs | Newsletter opt-in, webinars, referral links | You |
We do not knowingly collect data from children under 16.
| Purpose | Legal basis (GDPR) |
|---|---|
| Create and manage your account; provide Services | Contract performance |
| Process payments, Contributions, commissions | Contract performance |
| Conduct KYC / AML / fraud checks | Legal obligation & legitimate interest |
| Provide optional products (Academy, CoopBits, CoopNFT) | Contract performance |
| Service emails (renewal reminders, policy updates) | Legitimate interest |
| Marketing emails or push notifications | Consent (opt-out anytime) |
| Analytics, security, debugging | Legitimate interest |
| Disputes, chargebacks, regulatory requests | Legal obligation & legitimate interest |
We share personal data only as necessary with: (i) payment processors and KYC providers; (ii) vetted vendors such as cloud hosts, email delivery, and analytics; (iii) other members via the on-chain ledger (wallet addresses and Contribution amounts are public by design); (iv) regulators or law-enforcement agencies when legally compelled; (v) parties to a corporate merger, acquisition, or re-organisation. We never sell your personal data.
Data may be stored or processed in Canada, the United States, or the European Union. When personal data is transferred outside your jurisdiction or the EEA, we rely on Standard Contractual Clauses or equivalent safeguards.
| Data type | Typical retention |
|---|---|
| Account & KYC records | 7 years after account closure (regulatory requirement) |
| Transaction & ledger data | Indefinite (immutable blockchain) |
| Marketing preferences | Until you unsubscribe or 2 years of inactivity |
| Cookies | 1 day – 2 years (see Section 9) |
We protect data with TLS encryption in transit, AES-256 encryption at rest, role-based access controls, and regular penetration testing. No system is 100% secure; use strong passwords and enable two-factor authentication where offered.
We use first-party cookies for session management and authentication, and third-party cookies (e.g., Google Analytics) for aggregated usage statistics. You can control cookies via your browser settings; rejecting cookies may limit functionality.
Depending on your jurisdiction, you may have rights to access, rectify, delete, restrict, object, and port your personal data, opt out of marketing, and lodge a complaint with a supervisory authority. To exercise any right, email legal@cooplegals.com with "Privacy Request" in the subject line.
Our Services may link to external websites or services. We are not responsible for their privacy practices or content. Review their policies before providing personal data.
We may update this Policy. Material changes will be announced via in-dashboard banner and email at least 72 hours before taking effect. The "Last updated" date at the top indicates the current version.
The single data controller for all CoopEco services is:
CoopEco System Ltd. (operating at cooplegals.com)
Registered address: Prospect Chambers, Summerland House, Prospect Road, Prospect, St James, BB24008, Barbados
Email: legal@cooplegals.com
This entity is responsible for CoopCrowd, CoopINCOME, CoopB, CoopLife Academy, CoopBits, CoopNFT, and any future Coop-branded platforms.
These Terms — and any dispute or claim arising from them or the Services — are governed by, and construed in accordance with, the laws of Barbados.