This Guarantee applies to every CoopCrowd Member (anyone who has purchased the single 28-day bundle).
Cooling-Off Refund — You may cancel your first bundle within 14 calendar days of payment. We refund 100% of the USD $3 Administrative/Membership Fee to the original payment method. The irrevocable USD $25 Contribution is credited to your internal wallet (you can withdraw or re-use it once you are Active again).
Security & Unauthorized-Use Protection — If a proven third-party breach of the Coop platform results in the loss of your USD $3 Fee while it is still held by Coop, we will replace the lost Fee amount or credit you an equivalent Fee balance. (Contributions move peer-to-peer instantly and cannot be reversed.)
Refund amount
| Bundle | Fee = Refund |
|---|---|
| Single level (28-day) | USD $3 |
- Future Contributions (no income promise).
- Any loss arising from your own wallet mis-management, phishing, or password sharing.
- Missed renewals or forfeited positions — you control your own timing.
Email legal@cooplegals.com within 30 days of the event. Include:
- Your wallet address
- Description of the issue
- Evidence (e.g., blockchain TX hash, screenshots)
We may request additional information to verify the claim.
Postal address: Prospect Chambers, Summerland House, Prospect Road, Prospect, St James, BB24008, Barbados.
We will acknowledge within 2 business days and aim to resolve within 14 calendar days.
The lesser of (i) the USD $3 Administrative/Membership Fee you paid, or (ii) USD $3 in total.
Members participate as independent, self-employed platform users. Nothing in this Guarantee (or the Terms) creates an employer–employee, agency, partnership, or joint-venture relationship.
Same jurisdiction and dispute-resolution mechanism as set out in the main CoopCrowd Terms & Conditions.
- Only the USD $3 Administrative/Membership Fee is refundable — your USD $25 peer-to-peer Contribution is irrevocable.
- You manage your own renewal schedule; Coop cannot reverse a missed payment.
- If Coop's system — not yours — ever loses your USD $3 Fee, we make you whole up to USD $3.